Cancellation and Refund Policy
Effective Date: 25/04/2025
At [Your Website Name], we strive to deliver high-quality online learning experiences. We understand that sometimes plans change, so we’ve created a fair and transparent Cancellation and Refund Policy.
1. Course Purchase and Access
Once a course is purchased, you receive immediate access to the content.
Due to the digital nature of our courses, refunds are limited and subject to the conditions below.
2. Cancellation Policy
You may request to cancel your course purchase within [X] hours of payment only if you have not accessed or started the course.
If access logs show that the course content was accessed (watched/downloaded), the cancellation request will not be eligible.
3. Refund Eligibility
We offer refunds under the following conditions:
The refund request is made within [7 days] of purchase.
You have not accessed more than [10-20%] of the course content.
The reason for the refund request is valid and explained clearly (e.g., accidental purchase, technical issues not resolved, etc.).
No refunds will be issued in cases of:
Course completion or significant progress.
Dissatisfaction due to personal opinion after content access.
Discounted or promotional course purchases (unless legally required).
4. How to Request a Refund
To request a refund, please email us at [youremail@example.com] with the following details:
Full Name
Registered Email Address
Course Name
Payment Proof/Transaction ID
Reason for Refund Request
Our team will review your request and respond within [3-5 business days].
5. Refund Processing
Approved refunds will be processed through the original method of payment within [7-10 business days].
Transaction charges (if any) may be deducted.
6. Contact Us
For any queries related to cancellations or refunds, please contact: tomar.tomar@gmail.com
+91-8383066977